Terms of Service

www.falcondates.com  Customer Agreement

This Agreement (the "Agreement") is a legal agreement between you and www.falcondates.com  that states the terms and conditions under which you may receive the www.falcondates.com service and use www.falcondates.com If you use the www.falcondates.com , you agree to these terms and conditions.

  • www.falcondates.com Service: The www.falcondates.com service is a transaction, information and communication service available to authorized users ("customers") who access www.falcondates.com. www.falcondates.com currently provides an online Dates shopping and delivery service, and may in the future provide additional shopping and related services. www.falcondates.com employees, agents or designees will deliver Dates orders placed with the www.falcondates.com. Prices of products sold online may differ from those in retail stores. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction. You are responsible for ensuring that someone is present at the delivery address to receive at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive. If www.falcondates.com cannot deliver your order because no one is at the delivery address to receive at the specified time, or wrong address / details given to us by you, will be assessed with an additional fee. www.falcondates.com 's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

 

  • Pricing: All the products listed on www.falcondates.com will be sold at MRP unless otherwise specified. The prices mentioned on the website will be applicable at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis, changes in pricing would be updated almost immediately on the portal.

 

  • Cancellation Policy: Order cancellations have to be made within 12 hours after placing an order. To cancel your order, please send an E-mail to sales@jkcgeneral.com with your order ID. In case we receive a cancellation notice after the order has been processed by us, the order will not be cancelled. www.falcondates.com has complete rights to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by www.falcondates.com and accept its decision regarding the cancellation. 

Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds: We cannot accept returned merchandise due to the perishable nature of our products. The company will not issue a refund to anyone's original payment mode who refuses a delivery, or in any way attempts to return a shipment.

Refund in case of Damaged / Broken Package: We take great care while processing & packing your order. If the package received is tampered / damaged please mail an image of the same to sales@jkcgeneral.com with your order ID. We shall replace the same at our cost. 

Product Quantity Differs: If there is a discrepancy in quantity that you have received please mail to sales@jkcgeneral.com with your order ID.

  • Product Quality: If you have any query related to Product Quality; please write to us within 4 days of the Delivery.

 

  • Property Rights
    • Copyright: All content on www.falcondates.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of www.falcondates.com, or its content providers. www.falcondates.com authorizes you to view for the sole purpose of placing an order with www.falcondates.com, provided that you preserve any copyright or other proprietary notices. Any other use of materials on www.falcondates.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of www.falcondates.com is strictly prohibited. www.falcondates.com reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from www.falcondates.com.

 

  • Trademarks: www.falcondates.com, logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of JKC General Trading Co. or otherwise proprietary to JKC General Trading Co. and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on www.falcondates.com are the property of their respective owners.

 

  • Your Account: You agree to provide www.falcondates.com with accurate and complete information as required by registration for the www.falcondates.com, including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify www.falcondates.com of any change in your Customer Registration Data at sales@jkcgeneral.com. Upon registration, your username and password will allow you to access the www.falcondates.com service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify www.falcondates.com promptly of any unauthorized use of your password or your account. You will remain liable for any use of the www.falcondates.com service until you notify www.falcondates.com of the unauthorized use, loss or theft.

 

  • Reviews, Comments, Communications, and other Contents: Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.falcondates.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
    • You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
    • www.falcondates.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of www.falcondates.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.
    • Any information provided by you on this site shall not be misleading in any way.

 

  • Unauthorized or Fraudulent Use: www.falcondates.com does not offer the www.falcondates.com service to children. By registering for the www.falcondates.com service, you warrant that you are at least 18 years old. If you are under 18, you may use the www.falcondates.com service only with the involvement of a parent or guardian. From time to time, www.falcondates.com may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

 

  • Changes in Agreement or www.falcondates.com service: www.falcondates.com may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the www.falcondates.com service. If www.falcondates.com makes material changes to this Agreement, www.falcondates.com will provide notice to you in a manner provided in this Agreement. Your use of the www.falcondates.com service after any such change will be conclusively deemed acceptance of such change. www.falcondates.com may discontinue or revise any or all aspects of the www.falcondates.com service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your www.falcondates.com  service and terminate this Agreement.

 

  • Disclaimer of Warranty and Limitation of Liability: YOUR USE OF THE WWW.FALCONDATES.COM  AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. THE WWW.FALCONDATES.COM SERVICE, AND ITS CONTENTS ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WWW.FALCONDATES.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES, AND WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WWW.FALCONDATES.COM DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY WWW.FALCONDATES.COM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT WWW.FALCONDATES.COM OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER WWW.FALCONDATES.COM NOR ANY OF ITS PARTNERS, EMPLOYEES, AGENTS, LICENSORS OR MERCHANTS (COLLECTIVELY, ITS "ASSOCIATES") SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WWW.FALCONDATES.COM, THE INTERNET OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR RELATIONSHIP WITH WWW.FALCONDATES.COM .

 

  • Indemnification: You agree to defend, indemnify and hold www.falcondates.com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

 

  • Termination: www.falcondates.com may suspend or terminate your access to the www.falcondates.com at any time for any reason with or without notice to you. You may terminate your www.falcondates.com service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

 

  • Privacy and Security: Your privacy is very important to www.falcondates.com. Please click here to review a complete statement of our Privacy and Security Policy, which also governs your use of www.falcondates.com and the www.falcondates.com  Service.
    • Aggregated Information: www.falcondates.com may use aggregated information regarding its customers and usage of the www.falcondates.com  (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
    • Third Party Service Providers: www.falcondates.com may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.

 

  • Sale of Business: www.falcondates.com may transfer Customer Registration Data and other personal information in connection with the sale of www.falcondates.com or the sale or transfer of its business operations in your geographic area to a third party provider of Dates ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.

 

  • Enforcement of Agreement or Compliance with Law : www.falcondates.com may use or disclose personal information when www.falcondates.com believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of www.falcondates.com or its users or to comply with the law.

 

  • Notices: www.falcondates.com may give notice to you of a change in this Agreement and any other matter by general posting on www.falcondates.com, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.

 

  • Legal and Miscellaneous: These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

  • Arbitration : If any dispute arises between you and www.falcondates.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by www.falcondates.com. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

 

  • Applicable law: This site is created and controlled by JKC General Trading Co. The laws of India shall apply and courts in Mumbai shall have jurisdiction in respect of all the terms, conditions and disclaimers. JKC General Trading Co. reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of www.falcondates.com. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

 

  • Indemnity: You agree to defend, indemnify and hold harmless www.falcondates.com, its employees, partners, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to www.falcondates.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of label, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

 

  • Termination: This User Agreement is effective unless and until terminated by either you or www.falcondates.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this site. www.falcondates.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to www.falcondates.com. Upon any termination of the User Agreement by either you or www.falcondates.com, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the User Agreement or otherwise. www.falcondates.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
  • Our Registered Office Address:  E-27, APMC Market Complex-I, Phase-II, Turbhe, Navi Mumbai- 400705 

Customer Care: sales@jkcgeneral.com  or call at +91 22 27880011